Effective Date: [May 8, 2025]

Your satisfaction is important to us.

Because our products are pet food items, we cannot accept returns of opened treats for health and safety reasons.

Unopened products may be eligible for return within 30 days of delivery.

Products must be in their original, unopened condition.

Once your return is received and inspected, we'll notify you of the status of your refund.

Approved refunds are issued to your original payment method.

Shipping charges are non-refundable unless the return is due to our error.

If you receive the wrong item or a damaged product, please contact us within 7 days of delivery. We'll work quickly to make it right.

If you have any concerns, please contact us. We're committed to providing excellent customer service and ensuring every customer has a positive experience.